What we store
The short version: no accounts, no names, no email addresses. Here's exactly how that works.
Your email address
When you post a review, we send a code to your school email to check that you're a student. We use the address for that one message and then it's gone. What we keep is a one-way cryptographic hash of it, mixed with a secret key that isn't stored in our database.
That hash can't be turned back into your address. We can't email you, we can't tell anyone who you are, and we can't hand your address over if someone demands it — we don't have it. All the hash does is stop the same person reviewing one landlord twenty times.
Your review
Reviews are stored with no author attached. There's no profile, no post history, and nothing linking two reviews to the same person in any readable way.
The link in your confirmation email is the only way to delete your own review. We can't resend it, because we don't know which review is yours.
The one thing we can't protect you from
If you include the address you rented and the years you lived there, your landlord knows who was in that unit at that time. No amount of anonymity on our end changes that.
The address field is optional for exactly this reason. If naming the place would put you in a difficult position — especially if you're still on the lease — leave it out. Your review still counts.
Questions, or want a review taken down? Get in touch. See also our review guidelines.